Privacy Policy

Effective date: September 25, 2026

Information We Collect

We may collect information you provide when you contact us, request an estimate, schedule service, or communicate with our team. This may include your name, email address, phone number, service address, property or project details, and the content of your messages. We may also collect basic technical information about visits to our website, such as browser type, device type, and pages viewed.

How We Use Information

We may use your information to:

• Respond to questions and service requests
• Prepare estimates and schedule or provide services
• Send billing notifications, appointment reminders, dispatch notifications, and job completion surveys when you opt in
• Operate, maintain, and improve our website and services
• Maintain business records and comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with service providers that help us operate our business, process communications, or comply with the law, only as reasonably necessary for those purposes.

Phone numbers and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS Communications and Consent

By submitting our contact form and signing up for texts, you consent to receive text messages from Solid Electrical Services, LLC at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available), and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. See this Privacy Policy and our Terms & Conditions.

Verbal SMS Opt-In

Solid Electrical Services, LLC will be collecting opt-in verbally from its customers. Customers may opt in to receive messages either in person at our physical location or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

Customers will be verbally informed that message and data rates may apply, message frequency may vary, they may text HELP for support or more information, and they may text STOP to unsubscribe at any time, after which no further messages will be sent. They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. See this Privacy Policy and our Terms & Conditions.

Data Retention and Security

We retain personal information for as long as reasonably necessary to provide services, maintain business records, and meet legal obligations. We use reasonable administrative and technical safeguards intended to protect the information in our care, but no method of transmission or storage is completely secure.

Your Choices

You may ask us to update or correct your contact information. You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Solid Electrical Services, LLC
8733 Magnolia Ave Unit 137
Santee, CA 92071
Phone: (619) 626-3995
Email: Info@SolidElectricalSD.com